Services · Pickup & Transport

Pickup & Transport

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US or Canada only, 10 digits — e.g. (718) 555-0142

US ZIP (11105) or Canadian (M5V 2T6)

No phone calls — we're an email-first yard, so you get everything in writing. Typical reply time is under one business day. We never sell or share your details; see our privacy policy.

Process

How it runs

4 steps, start to finish.

Our own trucks, our own loaders, across the five boroughs, Long Island, Westchester and northern New Jersey.

  1. 01

    Site check

    Dock height, gate width, forklift on site or not, and whether we're going through a residential street at 6 AM.

  2. 02

    Scheduled window

    A two-hour window, not a whole day. We text on approach.

  3. 03

    Load and count

    Counted twice, photographed, and every serial recorded on the transfer note.

  4. 04

    Documentation

    You get the transfer note before the truck leaves your gate.

Detail

What we need to know before we roll

  • Dock height, or no dock at all — both are fine, they need different trucks.
  • Gate and door width, and whether a 53-foot trailer can actually turn in.
  • Whether there is a forklift on site and someone certified to drive it.
  • Whether we are on a residential street at 6 AM, because that changes the plan.
  • Whether the totes are drained, and what the heels are.

Five minutes on this saves an aborted collection, which is the single most expensive thing that happens in this business.

Small lots

The free-collection threshold is eight units. Below that we can usually consolidate you with a neighbouring pickup — Manhattan lots in particular get batched, because a single tote in Midtown is an hour of someone's day. Or drop them at the Astoria yard yourself during opening hours.

Interstate

Northern New Jersey runs are covered by our own DOT authority. Anything beyond the seventy-five-mile radius we will quote honestly or refer you to someone closer — a long empty backhaul is bad economics and worse carbon.

Questions

Frequently asked questions

Pickup & Transport, answered.

The five things people ask us most before starting this service.

What do you need to know before booking a collection?

Dock height or no dock at all, gate and door width, whether a forklift and a certified driver are on site, street access hours, and whether the totes are drained.

Is there a minimum for a free collection?

Eight units. Below that we can usually consolidate you with a neighbouring pickup — Manhattan lots in particular get batched — or you can drop them at the yard.

How far do you travel?

Roughly seventy-five miles from Astoria: the five boroughs, Long Island, Westchester, and northern New Jersey under our own DOT authority.

How soon can you collect?

Same week for anything inside the five boroughs. The outer counties consolidate into full loads, so allow two to four days there.

What if a 53-foot trailer cannot reach my site?

We bring a box truck instead. Tight industrial side streets are routine for us — tell us in advance and we send the right vehicle the first time.

Ready to start pickup & transport?

Use the floating button on any page, or fill in the form at the top of this one. Either way you get a written answer within one business day.

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Rows of washed 275-gallon IBC totes stacked two high inside the yard, awaiting inspection
Washed and waiting on inspection